Y Combinator backed technology company that provides coaching and training to tech startups has an immediate opening for an in-house account support specialist.

Job Description

• Become familiar with the backgrounds and specialties of our ever-growing team of coaches.
• Rapid response to inbound email inquiries
• Qualify incoming leads
• Create campaigns for email outreach to new prospects
• Track all interactions with prospective clients in CRM from the time the lead comes in until a contract is signed or client has declined services.
• Schedule pre-contract introductory meetings for coach and prospective client when needed.
• Draft, edit, proof, and send contracts and participant guideline documents.
• Upon contract signing, communicate contract terms to coaches, administration, accounting department and introduce contract participants to their coaches via email.
• Schedule kick-off meetings for new contracts as needed.
• Maintain documentation files, and various spreadsheets.
• Interface with admin and coaching teams on projects as needed.

See more info  & apply here: https://app.joinhandshake.com/jobs/1267843?ref=postings-search-result